UNIQUE Consulting Group

Your service partner for Operational Excellence

At UNIQUE we offer you quality service for the entire supply chain and the entire life circle of the product, by analyzing processes and procedures under the aspect of zero defects.

Our primary focus is to mitigate risks and, in case of defects arising, to eliminate failure by evaluation of root cause and implementation of error proofed processes and procedures. We highly believe in preventive quality management to reduce your reactive quality management activities right from the beginning of every project.

Our Quality consulting solutions

Warranty management

In case of failure happening, we support you to ensure a fast solving of the issue by analyzing the failure and manage the warranty chain from customer complaint, logistical challenges to claim management.

  • Dealer Management
  • Parts logistic
  • Warehouse management
  • Field failure analysis
  • Claim management
  • Service hotline

Lean management

Efficiency is highly important to serve your customer well. We will analyze your production processes, your service areas and your supply chain to reveal areas of waste and support you during the implementation of improvement measures.

  • Lean assessment
  • VSM & VSD
  • Kan Ban
  • Poka Yoke
  • SMED
  • TPM
  • 6S
  • OEE

General quality management

To deliver high quality service or high quality products to your customer, we support you on the implementation of a sustainable quality management system.

  • ISO 9001
  • IATF 16949
  • Quality culture
  • Risk Management
  • Annual Assessments
  • Ramp up support
  • Quality Academy

Supplier sourcing & Supplier development

A reliable product needs a reliable supplier base. Based on your requirements, we will find suitable suppliers for you and ensure they can deliver The Right part, At the Right time, In the Right quality, In the Right quantity, To the Right place.

  • Supplier sourcing
  • Supplier readiness (FMEA, APQP, MLA, PPAP, Process audit, Product audit, Run@Rate)
  • Suplier tracking from Tier1 to TierN
  • 8D management
  • Problem solving
  • Supplier Academy


Interested? Contact us

If you are interested in one of our quality consulting solutions, or would like to know more information, please do not hesitate to contact us by phone at +86 138 1762 9715 or write us an email to info@unique-consulting.org.

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